Green Restoration Franchise LLC (“Company,” “we,” “us,” or “our”) is committed to ensuring that our website at www.gogreenrestoration.com(the “Website”) is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA), applicable state accessibility laws, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
1.Our Commitment
We strive to ensure that our Website meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We are continually working to improve the accessibility and usability of our Website for all visitors, and we welcome feedback from users with disabilities to help us identify and address accessibility barriers.
2.Measures We Take
To support accessibility, we take the following measures:
- Include accessibility as part of our organizational mission and internal policies.
- Provide ongoing accessibility awareness and training for our staff.
- Assign clear accessibility goals, targets, and responsibilities.
- Conduct periodic accessibility reviews and testing of our Website.
- Engage with accessibility consultants and tools to identify and remediate barriers.
- Incorporate accessibility best practices into the design and development of new Website features and content.
3.Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
Green Restoration is partially conformant with WCAG 2.1, Level AA. “Partially conformant” means that some parts of our Website may not fully conform to the accessibility standard. We are actively working to achieve full conformance and to address any known accessibility gaps.
4.Known Limitations
Despite our best efforts, some content on our Website may not yet be fully accessible. Known issues may include:
- Some older content or third-party embedded features may not yet meet all WCAG 2.1 Level AA criteria.
- Certain PDF documents may not be fully accessible to screen readers.
- Some interactive elements or forms may have limited keyboard navigation support.
- Third-party widgets or embedded content (such as mapping tools, review platforms, or chat widgets) may have accessibility limitations outside of our direct control.
We are committed to addressing these issues as part of our ongoing accessibility improvement efforts.
5.Alternative Access
All services, promotions, and information available on this Website are readily available over the telephone. If you are unable to access any content or feature on our Website, please contact us and we will make reasonable efforts to provide the information or service to you through an alternative accessible method.
You can reach us by calling (833) 800-0474 during business hours, Monday through Friday, 8:00 AM to 4:00 PM Eastern Time, or by emailing help@gogreenrestoration.com.
6.Feedback and Assistance
We welcome your feedback on the accessibility of our Website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content, please contact us using the information below. We aim to respond to accessibility feedback within 3 business days.
7.Compatibility with Browsers and Assistive Technology
Our Website is designed to be compatible with the following assistive technologies and browsers:
- Latest two versions of Chrome, Safari, Firefox, and Microsoft Edge
- Screen readers including JAWS, NVDA, VoiceOver, and TalkBack
- Voice recognition software
- Keyboard-only navigation
- Browser zoom up to 200% without loss of content or functionality
Our Website may not be fully compatible with outdated browsers or assistive technologies. We recommend updating to the latest versions for the best experience.
8.Technical Specifications
Accessibility of our Website relies on the following technologies:
- HTML5 semantic markup
- WAI-ARIA attributes where appropriate
- CSS for responsive design and visual presentation
- JavaScript for interactive components, with progressive enhancement and keyboard accessibility
These technologies are relied upon for conformance with the WCAG 2.1 Level AA standard.
9.Assessment and Evaluation
Green Restoration Franchise LLC assesses the accessibility of our Website through a combination of self-evaluation, automated testing tools, and periodic manual review by qualified staff and external consultants where appropriate. We update this statement as material changes to our Website or accessibility practices occur.
10.Formal Complaints
We take accessibility concerns seriously. If you believe our Website does not meet applicable accessibility requirements and your concern is not resolved through our feedback process, you may file a formal complaint with the U.S. Department of Justice Civil Rights Division, the Connecticut Commission on Human Rights and Opportunities, or the appropriate federal or state authority in your jurisdiction.
11.Contact Us
For accessibility-related questions, feedback, or assistance, please contact us at the address, email, or phone below.
Contact
Green Restoration Franchise LLC
206A Boston Post Rd, Orange, CT 06477
Email: help@gogreenrestoration.com
Phone: (833) 800-0474
